Our Process


TotalPcrepair of Yucaipa is fully ISO certified so you can rest assured all internal processes and procedures are of the very highest standards. These processes and policies have been honed over the past 15 years and each piece of media we receive goes through the same four stages of assessment to ensure all data is recovered first time, every time.


Graphic of a hard drive below a magnifying glass

1. Initial Assessment

The initial assessment team analyzes every piece of media to determine its state. Following this, both the diagnosis and information provided by the client is analyzed before deciding whether to proceed with the recovery or, in the event that the problem is deemed to be complex, move to stage two.


2. Continued Assessment

The Continued Assessment team re-analyzes the disk to confirm the initial assessment. Based on these extended diagnostics the drive is either recovered or allocated to stage three.


Graphic of people and a hard drive below a magnifying glass containing a ‘+’ symbol

3. Post Declaration Assessment

The team running stage three are involved in highly complex and unique work that cannot be handled by stages one and two. As the work that is undertaken by this team is often unprecedented, the team incorporates a strong Research and Development ethic and are dedicated to developing new and more effective recovery techniques which can be utilized at stages one and two.